We are not required to provide a refund or replacement if you change your mind or order incorrectly..

But you can choose a refund or exchange if an item has a major problem. This is when the item:
- has a problem that would have stopped someone from buying the item if they had known about it
-is unsafe
-is significantly different from the sample or description

To return your product, you should mail your product to: 1239 Nepean Hwy, Cheltenham VIC 3192

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.